At LaTulipe, our goal is to keep things clear, simple, and fair. These Terms protect both you and us, so we can focus fully on your leadership journey. While they are legally binding, we’ve written them in plain language wherever possible. You can also download a PDF version of these Terms & Conditions for your records: Download .pdf
These General Terms & Conditions of Sale (“T&Cs”) govern the contractual relationship between LaTulipe SAS (a société par actions simplifiée, registered in France, located at 471 Chemin vieux, 34150 Gignac, France, hereafter referred to as “LaTulipe”) and any contracting party purchasing services (hereafter referred to as the “Client”). By placing an order, the Client acknowledges and accepts these T&Cs, together with the applicable Service Description(s), Privacy Policy, and Code of Ethics.
For the purpose of these T&Cs: “Services” refers to coaching, leadership development, and related support activities as described in the relevant Service Description(s). “Agreement” refers to the contractual relationship formed between LaTulipe and the Client upon acceptance of an order.
These T&Cs apply to all Services provided by LaTulipe to the Client. Service Descriptions (SDs) form annexes defining the scope, structure, and duration of specific Services. In case of conflict, these T&Cs prevail over any Service Description, Client purchase order, or other document, except with respect to the description of service scope.
Services may be purchased through written quotes, online checkout, or other agreed methods. An accepted quote, signed Service Description, or payment constitutes a binding order. Orders are considered final once confirmed by LaTulipe. These T&Cs prevail over any general terms of purchase from the Client, unless expressly accepted in writing by LaTulipe.
All Services must be prepaid in full prior to commencement, unless otherwise specified in writing by LaTulipe. For multi-session programs, instalment payments may be agreed in advance. All prices are quoted exclusive of VAT. Where VAT is applicable under EU or French law, it will be added to the invoice.
Invoices are payable within 15 days from the date of issue, unless otherwise specified. In accordance with Article L441-10 of the French Commercial Code, late payments shall incur penalties at the ECB refinancing rate plus ten percentage points, together with a fixed recovery fee of €40. LaTulipe reserves the right to suspend or terminate Services in case of late or non-payment.
The Client must provide at least 24 hours’ notice to cancel or reschedule a booked session. Failure to attend a scheduled session without notice constitutes a no-show and the session is forfeited without refund. If a Service is cancelled before commencement, a refund will be issued minus a 15% administrative fee. Refunds are not available once a Service has commenced, except in cases of documented emergency at LaTulipe’s sole discretion. This clause applies notwithstanding any contrary provisions in Client purchase orders or other documents.
Unless otherwise agreed in writing, all sessions are delivered via video conference. Onsite delivery is not included in the standard Services. If onsite delivery is specifically requested and accepted by LaTulipe, additional fees will apply to cover travel, accommodation, and related expenses. These terms will be agreed in advance on a case-by-case basis.
Everything shared during coaching is treated as strictly confidential. This commitment applies to LaTulipe, as well as any employees or subcontractors involved. Confidentiality is a contractual obligation, reinforced by our Privacy Policy (GDPR compliance) and Code of Ethics (professional duty of secrecy). This obligation continues even after the Agreement ends.
LaTulipe processes personal data in accordance with the EU General Data Protection Regulation (GDPR). Details on data collection, processing, retention, and Client rights are set out in the Privacy Policy. By engaging LaTulipe, the Client acknowledges and accepts the Privacy Policy as part of these T&Cs.
LaTulipe provides Services on a best-efforts basis (“obligation de moyens”). Decisions and outcomes remain solely the Client’s responsibility. To the fullest extent permitted by law, LaTulipe’s total liability — whether contractual, tortious, or otherwise — is limited to the amount paid by the Client for the Service, and in any case capped at €5,000 over a twelve-month period. LaTulipe cannot be held responsible for indirect or consequential damages such as lost profits, business interruption, or data loss. This limitation of liability is a fundamental condition of this Agreement.
Service duration is defined in the applicable Service Description. Either party may terminate the Agreement in case of material breach not remedied within 30 days of written notice. LaTulipe may suspend or end the Services immediately in cases of non-payment, misuse, or behavior that is incompatible with a professional coaching relationship. Termination does not cancel payment obligations already incurred. Provisions on confidentiality, data protection, liability, and governing law remain valid even after termination.
These T&Cs and the Agreement are governed by French law. Any dispute arising from or related to the Agreement shall fall under the exclusive jurisdiction of the courts of Montpellier, France. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
Force Majeure: Neither party shall be liable for delays or failure to perform caused by events beyond reasonable control.
Assignment: Neither party may assign or transfer its rights or obligations under the Agreement without prior written consent, except for payment claims.
Entire Agreement: These T&Cs, together with the Service Descriptions, Privacy Policy, and Code of Ethics, form the complete Agreement between LaTulipe and the Client.
Severability: If any part of this Agreement is found invalid or unenforceable, the remaining provisions remain in full effect.
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My Vision:
I see a world where business leaders create sustainable success, foster well-being, and lead ethical, resilient organizations that contribute to a fair and inclusive society.
My Mission:
I empower business leaders to align mind, heart, and intuition, enabling them to make authentic, impactful decisions that drive positive change, promote sustainable growth, and build stronger, more inclusive organizations.
Legalese
Company information
LaTulipe SAS
471 Chemin vieux
34150 Gignac, Hérault
France
Share capital: 10.000 €
SIREN: 934 429 697
RCS: Montpellier
Hosting: o2switch
Copyright © 2023-2025 LaTulipe SAS – All rights reserved
